Retail
Shipping
Your hat is on the way, shipping direct from Austin, Texas the Live Music Capital of the World!
Shipping Process
• Orders are processed Monday through Friday excluding major holidays.
• All orders are shipped within 48-72 business hours from order confirmation date.
• We will ship your order via USPS or UPS. We will choose the best service for your area.
Shipping in the Continental USA
• $12 flat rate via USPS Priority Mail or UPS for most of USA.
• $15 flat rate via USPS Priority Mail or UPS for extra wide brimmed styles (Boater, Catalina, Elegant Ranch, Lifeguard).
• USPS Priority Mail delivery times are not guaranteed but typically take 1-4 days in transit.
• UPS Ground packages take 1-5 days in transit.
Shipping to Hawaii and Alaska
• $25 flat Rate via USPS Priority Mail or UPS for most styles.
• $40 flat rate via USPS Priority Mail or UPS for extra wide brimmed styles (Boater, Catalina, Elegant Ranch, Lifeguard).
• USPS Priority Mail and UPS delivery times are typically 3-5 days in transit but not guaranteed.
Please review our return policy before placing your order.
• Return postage is $12-15 and is the responsibility of the buyer.
• The amount will be deducted from your return. We encourage you to use our return label for the best return postage rate.
International Shipping
We are not shipping internationally at this time.
Canadian Customers: Please see our Store Locator for Canadian retailers or other online Tula retailers.
Other International Customers: Please contact us to inquire about shipping locations not listed. We may be able to direct you to an international partner.
Let customers speak for us
Order Tracking
• You will receive a shipping confirmation with tracking information.
• Some of our small accessories that are shipped 1st Class USPS Mail will not have tracking information.
International Shipping:
Please contact us to inquire about shipping to locations not listed. We may be able to direct you to an international partner.